Factors Influencing Employee Engagement with Organizations in the Telecommunications Sector of Hanoi City.

Luc Manh Hien

Volume: 09 Issue: 03 2023

Abstract:

This study aims to evaluate the impact of various factors on the level of employee engagement in telecommunications organizations. The aforementioned schematic illustration is composed of a collective sum of five individual constituent elements. The current investigation utilized reliability analysis methods and multivariate regression modeling to examine employee engagement within the telecommunications sector. The present study utilized survey data collected from a sample of 373 employees operating within the geographical boundaries of Hanoi city. According to the analysis results, it can be inferred that the factor with the most significant impact on employee engagement is job characteristics, followed by Salary and welfare factors. Additionally, the third most influential factor is training and development, while the fourth is organizational support. The fifth factor pertains to the provision of opportunities for career development. This study analyzes the research findings, policy recommendations for administrators, conclusions, study limitations, and potential avenues for future research.

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