Mediation Role of “Commitment” in Relationship of Emotional Intelligence and Employee Engagement on Employee Performance

Sulaiman, Zuniar

Volume: 09 Issue: 01 2023

Abstract:

The study aims is to determine the influence of emotional intelligence and employee engagement on the performance of administrative employees where ‘commitment’ is as mediation variables. This research sample is a number of staff of the Public Hospital in Aceh Province. The data is collected through interviews and questionnaires which are then analyzed using AMOS program with SEM (Structural Equating Modeling). The result shows that there is a positive and significant influence of the emotional intelligence on employees’ engagement. Similarly, there is a positively influence of employee engagement on employees’ performance. The research recommends that to increase employees’ commitment and work performance, it can be conducted through employee engagement activities, where capacity buildings, including in-house trainings and staff retreats are relevance activities should be programmed. Thus, the role of commitment is proven as dependent variable rather than it is mediation.

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